Frequently asked questions & answers!

How soon can I expect my order?

All orders are given a delivery window of 5-8 business days. We hold true to our policy of an 8 day "Order to Door" window. If you have questions or concerns about your order, feel free to contact us.

How can I track my order?

After placing your order, you will be sent a link via email which will contain your tracking information. We recommend you download the "Shop" app, as we have partnered with them to provide LIVE tracking of your order.

How quickly will Support respond to my email?

We have 24/7 customer support services, maintained by professional communications experts around the clock. This means you can expect a reply in less than an hour.

Can I receive a full refund?

Yes! We have a "No questions asked" refund policy on all orders, BEFORE they are shipped out. We will provide a full refund within moments of your request, as we prioritize customer satisfaction above all else.